District faculty and staff should submit an eSupport ticket for all technology issues using the 1 to 1 Plus ticket system.
To submit a ticket in the 1 to 1 Plus system, open the program by clicking on the 1 to 1 Plus icon on your desktop or by typing https://1to1plus.com in your internet browser and logging in with your district credentials. Once logged in, click Public Submission, then enter the required information. Please include a detailed description of the issue for faster resolution.
Use 1 to 1 Plus to report all technology issues. If your school tech cannot resolve the issue, he/she will escalate the ticket to the district level tech for your school.